We do our best to answer emails within 24-48 hours, depending on the volume of emails we receive. You can also check our FAQ to see if your question has already been answered.
To help us reply to emails swiftly, please bear the following in mind:
- Keep your emails short and to the point. The more questions there are in one email, the less likely we are to answer them all.
- Use a clear subject line. If you are contacting us about a product you bought, make this clear in the subject line.
- When you contact us about a product, use the same email address you used to purchase the product.
- Don’t ask questions about your specific (medical) situation. We are unable to give personal medical or nutritional advice.