TERMS AND CONDITIONS

Last updated on September 18, 2020

Agreement to these Terms of Use

To subscribe to any of our programs, you must agree with the following terms of use. If you already purchased a program and disagree with the following Terms of Use, please contact us here immediately for a refund and cancellation of your subscription.

Subscription

Program Discontinuation. Healthy Lives reserves the right to shutdown any of its programs indefinitely. If a program is discontinued, no refund will be made to you, unless your purchase was made within the previous 30 days.

Program Termination. Healthy Lives reserves the right to terminate your program and account, with or without cause, and with or without prior notice, at any time. If Healthy Lives decides to terminate your account within 30 days of your purchase, you will be refunded the amount of your purchase.

Eligibility. You must be 18 years of age, or the age of majority in your province, territory or country, to subscribe to any of our programs. Individuals under the age of 18, or applicable age of majority, may utilize the service only with the involvement of a parent or legal guardian, under such person’s account and otherwise subject to these Terms of Use.

Cancellation

You may cancel your program at any time by contacting us. However, please note that you have a maximum of 14 days from the date of purchase to request a refund for the product. You can still close your account after the 14-day refund period, but no refund will be issued.

External Resources

The program may include hyperlinks to other web sites or content or resources or email content. You acknowledge and agree that Healthy Lives is not responsible for the availability of any such external sites or resources, and does not endorse any information, advertising, products or other materials on or available from such web sites or resources.

Modification of the Service

You acknowledge and agree that the program may change from time to time without prior notice to You.

Changes include, without limitation security patches, added or removed content, and other enhancements or restrictions.

Healthy Lives shall not be liable to you or to any third party for any modification, suspension or discontinuance of parts the service.

Use of the Service

You must provide accurate and complete registration information any time you register to use the service.

Your use of the service must comply with all applicable laws, regulations and ordinances.

You agree to not engage in any activity that interferes with or disrupts the service.

You may not allow any people outside your immediate family to access the program or otherwise access the service in a manner intended to avoid incurring fees.


Security

Credit Card Safety

When you subscribe to any of our programs, your credit card data is not transmitted through nor stored on our systems. Instead, we depend on Mollie for payment processing. Mollie is a payment provider dedicated to this task and is certified to PCI DSS Level 1, the most stringent level of certification available. Mollie’s security information are available online.

Access to your data

No Healthy Lives employee or third-party contractor will access your personal data unless required for support reasons. In cases where staff or a third-party contractor must access your data in order to perform support, we will get your explicit consent each time, except when responding to a critical security issue or suspected abuse. When working a support issue we do our best to respect your privacy as much as possible, we only access the minimum data needed to resolve your issue. Finally, it’s worth noting that the Healthy Lives staff and number of independent contractor workers are quite small, limiting the number of individuals who would provide you support.


Ideas and Feedback

You may choose to or we may invite you to submit comments or ideas about the membership, including but not limited to ideas about improving the membership or our products (“Ideas”). By submitting any Idea, You agree that your disclosure is unsolicited and without restriction and will not place Healthy Lives under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone.


Limitations on Liability

YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS THE CANCELLATION OF YOUR MEMBERSHIP. IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS RELATING TO OR ARISING OUT OF YOUR USE OF THE SERVICE, REGARDLESS OF THE FORM OF ACTION, EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT OF FEES, IF ANY, THAT YOU PAID TO UTILIZE THE SERVICE OR (B) ONE HUNDRED EUROS (€ 100). IN NO EVENT SHALL WE BE LIABLE TO YOU (OR TO ANY THIRD PARTY CLAIMING UNDER OR THROUGH YOU) FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES OR ANY BODILY INJURY, EMOTIONAL DISTRESS, DEATH OR ANY OTHER DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER ON-LINE OR OFF-LINE, OR OTHERWISE IN CONNECTION WITH THE SERVICE. THESE EXCLUSIONS APPLY TO ANY CLAIMS FOR LOST INCOME, LOST DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, ANY OTHER COMMERCIAL DAMAGES OR LOSSES, OR ANY PERSONAL INJURY OR PROPERTY DAMAGES, EVEN IF WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

Indemnification

You agree to hold harmless and indemnify Healthy Lives, and its subsidiaries, affiliates, officers, agents, employees, advertisers, licensors, suppliers or partners from and against any third party claim arising from or in any way related to (a) Your breach of the Terms, (b) Your use of the Service, or (c) Your violation of applicable laws, rules or regulations in connection with the Service, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys’ fees, of every kind and nature. In such a case, Healthy Lives will provide you with written notice of such claim, suit or action.

Applicable Law and Disputes

These general conditions will be deemed entered into and shall be construed and enforced in accordance with the laws of the Netherlands. Any controversy, dispute or claim arising out of or related to the Terms, the Privacy Policy or the Service shall be settled by final and binding arbitration by the court Rechtbank Midden-Nederland in Utrecht. Any and all disputes that you may have with Healthy Lives shall be resolved individually, without resort to any form of class action.


General Legal Terms

The Terms, including the Disclaimer and the Privacy Policy, constitute the whole legal agreement between you and Healthy Lives and govern your use of the Service and completely replace any prior agreements between you and Healthy Lives in relation to the service.

If any part of the Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

The failure of Healthy Lives to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

You agree that if Healthy Lives does not exercise or enforce any legal right or remedy which is contained in these terms (or which Healthy Lives has the benefit of under any applicable law), this will not be taken to be a formal waiver of Healthy Lives’s rights and that those rights or remedies will still be available to Healthy Lives.

Healthy Lives shall not be liable for failing or delaying performance of its obligations resulting from any condition beyond its reasonable control, including but not limited to, governmental action, acts of terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures, and Internet disturbances.

We may assign this contract at any time to any parent, subsidiary, or any affiliated company, or as part of the sale to, merger with, or other transfer of our company to another entity.


Contact Us

Have a question or concern? Please contact us here.


Reuse

This document is an adaptation of the Google App Engine Terms of Service. The original work has been modified with permission under the Creative Commons Attribution 3.0 License. Google, Inc. is not connected with nor do they sponsor or endorse Healthy Lives or its use of the work.

You’re welcome to adapt and use this document for your own needs. If you make an improvement, we’d appreciate it if you would let us know so we can consider improving our own document.


Changes to these Terms of Use

We may modify, alter or update these Terms of Use at any time. We will not provide individual notice to you of changes to these Terms of Use, but when we make updates to these Terms of Use, we will update the “last updated on” date at the top of this document.